Privacy Policy

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# Privacy Policy

**Effective Date: August 21, 2025**

At KeyFobDoctor.com ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [KeyFobDoctor.com](https://www.keyfobdoctor.com) (the "Site"), use our services, or interact with us in any way. By accessing or using the Site or our services, you agree to the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

## 1. Information We Collect

We may collect the following types of information:

### Personal Information

- Contact details such as your name, email address, phone number, and mailing address (e.g., when you request a quote, schedule a service, or place an order for key fob shells or replacements).

- Service-related information, such as your vehicle make, model, year, key code, or location details for on-site services within our 100-mile radius of ZIP code 34982 (Fort Pierce, FL).

- Payment information, including credit card details or other billing information (processed securely through third-party payment processors).

### Non-Personal Information

- Usage data, such as your IP address, browser type, device information, pages visited, time spent on the Site, and referring URLs.

- Cookies and similar tracking technologies: We use cookies to enhance your experience, analyze Site usage, and personalize content. You can manage cookie preferences through your browser settings.

We do not collect sensitive personal information (e.g., race, religion, health data) unless voluntarily provided and necessary for our services.

## 2. How We Collect Information

We collect information in the following ways:

- **Directly from you**: When you fill out forms on the Site (e.g., contact forms, order forms), communicate with us via email or phone, or provide details during service requests.

- **Automatically**: Through cookies, web beacons, and server logs as you navigate the Site.

- **From third parties**: Such as analytics providers (e.g., Google Analytics) or payment processors, which help us understand Site performance and process transactions.

## 3. How We Use Your Information

We use the collected information for the following purposes:

- To provide and improve our services, including key fob repairs, replacements, key cutting, on-site visits, and mail-order deliveries.

- To process orders, payments, and shipments.

- To communicate with you, such as responding to inquiries, sending service confirmations, or providing video instructions for DIY repairs.

- To send marketing communications, newsletters, or promotions (you can opt out at any time).

- To analyze Site usage and trends to enhance user experience.

- To comply with legal obligations, prevent fraud, and ensure the security of our Site and services.

## 4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

- **Service Providers**: With third-party vendors who assist us in operating the Site, processing payments (e.g., Stripe or PayPal), shipping products, or providing analytics (e.g., Google).

- **Legal Requirements**: If required by law, such as in response to a subpoena, court order, or government request.

- **Business Transfers**: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

- **With Your Consent**: For any other purpose with your explicit permission.

We ensure that third parties we share information with are bound by confidentiality and data protection obligations.

## 5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption for sensitive data transmission (e.g., SSL/TLS), secure servers, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

## 6. Your Rights and Choices

You have the following rights regarding your personal information:

- **Access and Update**: Request access to or correction of your information.

- **Deletion**: Request deletion of your information, subject to legal obligations.

- **Opt-Out**: Unsubscribe from marketing emails or opt out of cookies.

- **Do Not Track**: We do not currently respond to "Do Not Track" signals, but you can manage tracking via browser settings.

To exercise these rights, contact us at [insert contact email, e.g., privacy@keyfobdoctor.com].

## 7. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

## 8. International Data Transfers

Our operations are based in the United States. If you are accessing the Site from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on the Site with a new effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

## 10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

KeyFobDoctor.com  

[Insert Address, e.g., Fort Pierce, FL 34982]  

Email: [privacy@keyfobdoctor.com]  

Phone: [Insert Phone Number]

This Privacy Policy is governed by the laws of the State of Florida, USA.